Older person receiving respectful support at home

Support at Home

Practical, respectful aged care that helps you remain independent, safe and connected in your own home.

Lavish Care Services is registered in aged care provider Categories 1, 3, 4 and 5.

Contact us0421 002 581

What our services mean

Support at Home services must match the services approved in your support plan. Below is a simple explanation of the services within our registration categories. We confirm which services we currently deliver, worker availability, pricing and any clinical requirements before support begins.

Support worker helping an older person at home

Category 1

Home and community services

Everyday help to keep your home safe and liveable, prepare meals and stay connected with essential activities.

Domestic assistance

Help with essential light household tasks such as vacuuming, mopping, washing dishes, laundry, ironing and shopping. The cost of groceries and specialist services such as carpet cleaning or pest control are generally not included.

Home maintenance and repairs

Essential light gardening and minor maintenance needed for safe access, such as lawn mowing, pruning, yard clearance, replacing a lightbulb or repairing a broken door handle. Major landscaping, renovations and a landlord’s responsibilities are not included.

Meals and meal preparation

Support to plan and prepare suitable meals at home, or arrange eligible prepared meal delivery. Food ingredients, takeaway meals and meals for other household members are generally paid separately.

Transport

Assistance to attend usual activities such as medical appointments, shopping, social activities and community programs. This may be direct transport with a worker and vehicle or approved indirect transport such as taxi or rideshare vouchers.

Older people enjoying social connection

Category 3

Advisory and support services

Support to stay socially connected, participate in community life and address circumstances affecting a safe home environment.

Social support and community engagement

Individual or group social support, accompanied outings, friendly visits and check-ins, cultural support, help attending appointments, and support to find and join suitable community activities.

Digital education and personal affairs

Practical help to use technology for independence, such as joining an online appointment, communicating with family or accessing services. It may also include assistance to organise personal affairs, without taking away your control over decisions.

Hoarding and squalor assistance

Respectful, non-judgmental support for an older person whose home environment may affect health, safety or access. Assistance is planned around assessed needs and may involve coordination with suitable specialist services.

Cultural support

Help to remain connected with language, culture, faith and community. This can include support to attend cultural events or access translating, advocacy and culturally appropriate services.

Older person receiving personal and care support

Category 4

Personal and care support

Hands-on assistance, therapy, respite and care coordination to support daily living, wellbeing and independence.

Personal care

Respectful help with activities of daily living such as showering, dressing, grooming, toileting, eating and mobility. It can also include non-clinical continence assistance and support with self-administration of medication, according to the care plan.

Allied health and therapy

Assessment, treatment, education and therapy delivered or supervised by suitably qualified professionals—such as physiotherapists, occupational therapists, dietitians, podiatrists or speech pathologists—to maintain or regain function and independence.

Nutrition support

Prescribed nutrition products and aids required for an eligible condition related to functional decline or impairment. General groceries, ordinary supplements or products for needs unrelated to ageing are not automatically covered.

Therapeutic services for independent living

Evidence-based treatment, education or advice from eligible qualified practitioners to support physical, social or emotional wellbeing and help an older person remain safe and independent at home.

Home or community respite

Planned supervision and assistance provided by someone other than the person’s usual unpaid carer, allowing the carer to take a break while the older person receives safe support at home or in the community.

Community cottage respite

Short-term respite in an approved community cottage setting, where included in the person’s assessment and support plan. Availability and suitability must be confirmed before booking.

Care management

Care planning, service coordination, monitoring, review, advocacy, education and communication so the person’s services work together and continue to support their wellbeing and goals.

Restorative care management

Specialist, time-limited coordination for a person using the Restorative Care Pathway. The focus is on regaining or maintaining skills, confidence and independence through an agreed restorative plan.

Nurse supporting an older person

Category 5

Nursing and transition care

Clinical nursing support and approved assistance during recovery and transition following a hospital stay.

Nursing care

Community nursing based on assessed clinical needs. This may include clinical assessment and monitoring, medication administration, wound care, clinical continence care, skin-integrity management, health education and connection with specialist services. Care is delivered within professional scope and the agreed care plan.

Assistance with transition care

Time-limited support to help an older person recover and regain independence after leaving hospital, where transition care has been approved. Services are coordinated with the person, hospital and relevant care team and may include help with daily activities under the transition care plan.

How to get started

1. Contact usTell us what support you are looking for.
2. Discuss your planWe check your assessment, approved services, goals and preferred schedule.
3. Agree and commenceWe confirm availability, pricing, responsibilities and the service agreement.

Stay independent at home with support you can trust

Talk with the Lavish Care team about your Support at Home needs.

Make an enquiry

Registration in a category does not mean every listed service is available at all times. Services depend on eligibility, assessed need, the approved support plan, suitable workers or professionals, provider availability, pricing and an agreed service arrangement.

Support at Home Price Guide

View our 2026 Support at Home pricing and service charges. Download the current Lavish Care Services Support at Home price schedule.

Download Price Guide 2026